Direct Bill Revenue Recovery Specialist
Remote
Full Time
Mid Level
Summary
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Role and Responsibilities
The Revenue Recovery Analyst is responsible for identifying, researching, and recovering missing premium and commission revenue to support accurate financial reporting and cash flow. This role works closely with internal accounting teams, field account teams, producers, commissions, and carrier partners to resolve unapplied, unidentified, or outstanding revenue items. The Revenue Recovery Analyst plays a key role in reconciliation, audit support, and continuous improvement of revenue recovery processes. This is a fully remote role, with office availability as desired in Iselin, NJ.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned to meet business needs.
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To Executive Search Firms and Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.
#LI-GP1
#LI-Remote
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Role and Responsibilities
The Revenue Recovery Analyst is responsible for identifying, researching, and recovering missing premium and commission revenue to support accurate financial reporting and cash flow. This role works closely with internal accounting teams, field account teams, producers, commissions, and carrier partners to resolve unapplied, unidentified, or outstanding revenue items. The Revenue Recovery Analyst plays a key role in reconciliation, audit support, and continuous improvement of revenue recovery processes. This is a fully remote role, with office availability as desired in Iselin, NJ.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned to meet business needs.
- Identify and recover missing premium and commission revenue by reviewing carrier statements that do not have a corresponding deposit or receipt
- Analyze internal reporting, reconciliation tools, and system data to identify carriers, policies, or transactions with missing or delayed anticipated payments.
- Partner with field account teams to validate data accuracy and resolve discrepancies impacting revenue recovery.
- Communicate directly with insurance carriers and brokers to research, locate, and resolve missing, unapplied, or unidentified funds, ensuring timely recovery and accurate allocation.
- Collaborate with the commissions team and producers to investigate and resolve missing, short‑paid, or misapplied commission revenue.
- Share best practices, tools, and effective solutions for deposit identification and statement retrieval with Direct Bill analysts to improve efficiency and consistency in recovery efforts.
- Assist the Analyst team with reconciliation and revenue recovery activities during critical periods to support timely and accurate month‑end and year‑end close.
- Coordinate commission transfer requests with the StaffBoom team, ensuring proper execution, tracking, and documentation.
- Prepare and maintain clear, organized documentation to support audits, compliance requests, and management reviews.
- Perform ad hoc analysis, reporting, and special projects as requested by management in support of departmental and organizational objectives.
Qualifications
- Insurance industry experience preferred
- Bachelor of Science degree in Accounting or Finance or equivalent education/experience.
- Proficiency in Excel
- Strong analytical and problem-solving skills
- Strong organizational skills with the ability to prioritize high volume and time sensitive transactions.
- Ability to work independently and on a team
- High degree of professional communication and tactful negotiation skills.
- Knowledge of Applied Epic, Vertafore BenefitPoint, Comulate, and other direct bill reconciliation platforms a plus
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To Executive Search Firms and Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.
#LI-GP1
#LI-Remote
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