UKG Ready Human Resources Specialist

Summary
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America.  We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.

Overview
World Insurance is one of the fastest-growing insurance brokerage firms in the United States. Within our Employee Benefits Practice, we have a unit, World Payroll and HR (WPHR), which provides HRIS/HCM solutions and Payroll and HR outsourcing services to create deeper value for our Employee Benefits and Commercial lines clients.

Using the UKG Ready platform WPHR provides payroll and tax outsourcing services to clients, including processing payroll throughout the year, tax filing and payment services, quarter and year-end coordination and administration, and more. Our add-on HR packages provide clients with access to Benefits Administration, Leave Administration, Talent Acquisition, Performance Management technology solutions, and the HR expertise to provide ongoing support to clients on an outsourced basis. WPHR services small and middle-market companies throughout the United States.

Job Summary:
The UKG Ready Human Resources Specialist is responsible for assisting Payroll and HR outsourcing clients in providing effective HR recommendations and driving and delegating HR priorities, such as managing benefit programs, developing employee handbooks and job descriptions, and other transactional HR functions. The HR Generalist builds strong relationships with clients and trusted advisory support based on the World Payroll & HR scope of services with a focus on compliance, efficiency, and client satisfaction. This role requires strong time management skills, attention to detail, and the ability to communicate effectively with clients, internal stakeholders, insurance carriers, and third-party vendors.
Responsibilities include:

• Function as a resource and advisor on HR matters; provide recommendations to clients regarding HR best practices.
• Oversee and coordinate employee life cycles, such as onboarding, job descriptions, benefits enrollment, performance management, employee relations, leave of absence, offboarding, and other HR-related tasks.
• Oversee and coordinate client-specific projects, including HR strategy, handbook and policy developments, HR assessments, and HR check-ups.
• Assist worksite employee benefits administration including but not limited to enrolling new hires in coverages, terminating employees from coverages, and answering general benefit information questions.
• Assist clients with annual Benefits Open Enrollment either in person or virtually. Including but not limited to working as a liaison between client and broker during the enrollment period by completing census requests and providing communication, compliance notices, and benefits guides to employees.
• Set up carrier connections through a third-party administrator system/solution.
• Partner with Payroll Technicians on client payroll matters, including setting up employee deductions in UKG Payroll
• Assist clients in managing Workers’ Comp Claims which includes communicating with and providing info to employees, clients, doctors, and claim administrators.
• Administer worksite employees’ leave of absence requests including creating/preparing notifications, letters, approval determination, and time off tracking/administration.
• Process COBRA notices through third-party administrator system/solution.
• Develop and deliver written and oral HR communications to clients and worksite employees, as needed.
• Maintain client ACA requirements through monthly compliance checklist and annual 1095 creation and filing.
• Prepare annual OSHA logs for applicable clients.
• Prepare and assist clients with annual EEO-1 reporting.
• Stay abreast of federal, state, and local laws, as well as HR best practices, current trends, and technology.
• Using Zywave to communicate Federal and State Employment Law Communications with clients and training clients on how to take advantage of Zywave.

• 1+ years working in a HR Generalist Role
• 1+ years of experience with UKG Ready or Kronos
• 1+ years of experience in HR Outsourcing or client-facing roles

• PHR, SPHR, SHRM-CP, or SHRM-SCP

• Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
• Effective communication and interpersonal skills, with the ability to work effectively with clients, insurance carriers, third-party vendors, and internal stakeholders.
• Ability to manage multiple projects and priorities in a fast-paced environment.

• Bachelor’s degree in human resources management, Business Administration, or related field

Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.