World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Overview:
The Unit Leader collaborates with division, growth, and practice leadership to drive profitable growth in alignment with the Company’s strategic vision. This role involves ensuring Unit performance expectations are met through regular communication with the leadership team and stakeholders, supporting growth and retention planning, and promoting team sales strategies. The Unit Leader partners with Division Leaders, Finance, Practice Leaders, Placement and Service Leadership to achieve favorable financial results, focusing on profitability, cash flow, reporting, and controls. They drive accountability and implement Company processes for variance reporting, pipeline management, timely month-end billing, accounts receivable/collections, and expense management while also being accountable for budget creation. The Unit Leader is responsible for clear and continuous communication of the Company’s vision and strategies, hosting at least quarterly or monthly Town Hall meetings, and preparing and providing requested updates on financial results, new business wins, client retention, and revenue variances, as well as other relevant topics. Additionally, the Unit Leader develops and implements sales and client retention meetings (in accordance with any Company-outlined processes then in effect), individual Client Advisor and Service Leader review cadences, and is responsible for recruiting top talent to support the overall growth and success of the Unit.
Responsibilities:
Profitable Growth
Works closely with the Leadership team and key stakeholders to ensure delivery of performance expectations
Supports Division Leaders, Division Growth Manager, & Division Service Leaders in growth planning
Drives accountability for growth plan results & review cadence
Coordinates and leads quarterly (or semi-annual, as appropriate), pre-renewal “huddle” meetings with all major stakeholders on substantive renewals and follows up with monthly check-in meetings
Promotes placement strategies and provides ongoing support
Promotes team sales maximizing cross sell opportunities
Drives specialization and promotes Company resource utilization
Gains in depth understanding of the objectives of each Practice
Drives accountability of segmentation and scope of services
Supports capacity planning tools
Ensures client & carrier deliverables are in accordance with Company professional standards
Direct involvement in Middle Market & Large client relationships
Revenue / Expense Management
Partners with Division Leaders, Finance, Practice Leaders, and Service Leadership to achieve favorable financial results with respect to profitability, cash flow, reporting and controls
Drives accountability and implementation of Company processes to support tactical execution of
Variance reporting
Pipeline management (including CRM utilization)
Timely Month end billing
Accounts receivable / collections
Expense management
Colleague Development
Identifies and develops Producer talent to drive profitable growth
Partners with Division Growth Managers and Human Resources to develop skills and experience requirements and training for sales roles
Establishes recruiting protocols and interview tools designed to attract and retain top talent
Develops and implements succession planning
Promotes Diversity and Inclusion and colleague mentorship programs
Provides ongoing support & guidance to service & placement colleagues in collaboration with Division Service Leaders
Participates in and promotes employee engagement surveys
Communication
Continuous delivery of Company vision and strategies and provide updates as applicable to all colleagues within your office(s)
Host all colleague Town Hall meetings monthly
Financial results
New business wins
Service updates
Carrier updates
Company event updates
Other
Implementation of individual Producer review cadence
Development and implementation of sales meetings
Annual business planning
Quarterly results review
Fosters collaborative working environments by being physically present in the office for an average of 3 days a week
Personal Growth Metrics
Develop personal growth calculator & goals and achieve new business sales goals in middle and large market
Demonstrate technical knowledge necessary to communicate our solutions effectively to a non-insurance buyer
Establish and maintain a new business pipeline of qualified leads exceeding three times goal. Weekly, ensure all tracked pipeline information is current and reflects actual activity and stage in the sales process
Establish and maintain a list of target accounts and spheres of influence, developing a strategy for the sales efforts required to penetrate opportunities
Demonstrate proficiency at discovery process (sales due diligence) and conceptual presentation promoting the World value proposition while delivering specific solutions customized to each prospect
Participate in management enhancement trainings at least twice a year
Compensation We offer a base salary plus bonus as well as a full suite of employee benefits, including a 401(k) match that is immediately fully vested. The base salary range for this role is $270,000 to $350,000. The base salary depends on experience, demonstrated performance, leadership track record, and overall qualifications.
Equal Employment Workforce and Workplace
World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World’s employees and World’s work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World’s business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.